Poultry Ordering Information and Policies
My flock is certified N.P.I.P. and Avian Influenza clean. N.P.I.P. # MT-88. We do not offer farm tours. Though we are happy to ship our birds by U.S.P.S. or other arranged transport, we do not deliver or meet off farm for pick up.
A.P.A. Standard-Bred Bourbon Red Turkeys, White Silkies, Black Stars, and Montana Red Stars are also available from Canyon Creek Poultry. We can combine orders, though you will be billed separately from North Star Poultry and Canyon Creek Poultry.
Payment Information: We accept PayPal, check, or money order. Make checks or money orders out to North Star Poultry. Full payment is required at the time of the order to finalize the order. Payments are nonrefundable, unless for some reason we are unable to fill your order, in which case whatever part of your order which was not filled (whether full or part) will be refunded.
A.P.A. Standard-Bred Bourbon Red Turkeys, White Silkies, Black Stars, and Montana Red Stars are also available from Canyon Creek Poultry. We can combine orders, though you will be billed separately from North Star Poultry and Canyon Creek Poultry.
Payment Information: We accept PayPal, check, or money order. Make checks or money orders out to North Star Poultry. Full payment is required at the time of the order to finalize the order. Payments are nonrefundable, unless for some reason we are unable to fill your order, in which case whatever part of your order which was not filled (whether full or part) will be refunded.
We Do Not Accept Returns
Live Birds
Chick Availability
We routinely hatch chicks weekly January-May and September-October. At other times chicks are available by special order. Chicks are shipped within 24 hours of hatch, Monday-Wednesday.
Juvenile/Adult Availability
Adult and juvenile chickens are generally available summer through fall. They are listed as they become available. We do not take preorders for adult and juvenile birds due the tentativeness of when they will be available, but we do keep an email list to notify people when what they are looking for becomes available (after which it is first come, first serve). Please Contact us to let us know what you are looking for and to be placed on the email list (you can ask to be removed anytime).
Adult and juvenile chickens are generally available summer through fall. They are listed as they become available. We do not take preorders for adult and juvenile birds due the tentativeness of when they will be available, but we do keep an email list to notify people when what they are looking for becomes available (after which it is first come, first serve). Please Contact us to let us know what you are looking for and to be placed on the email list (you can ask to be removed anytime).
Minimum Orders
Minimum number of chicks required for shipped day olds is 15 (in very cold weather a small additional fee may apply for providing heat packs with the chicks). Orders smaller than 15 chicks may be available but usually require an additional fee to include heat packs with the chicks. There is no minimum number for day olds picked up on our farm. Unless otherwise noted, there is no minimum order for juvenile and adult birds.
Minimum number of chicks required for shipped day olds is 15 (in very cold weather a small additional fee may apply for providing heat packs with the chicks). Orders smaller than 15 chicks may be available but usually require an additional fee to include heat packs with the chicks. There is no minimum number for day olds picked up on our farm. Unless otherwise noted, there is no minimum order for juvenile and adult birds.
Ordering Chicks
Orders are filled first come, first serve. Sometimes we do have space for spur-of-the-minute orders, but we recommend ordering well in advance to be sure you get the chicks you want when you want them. Let us know the date you would like your chicks, and we will fit your order in as close to that date as possible. You will be notified of the expected hatch date and any alternate hatch dates. Contact to order (list breed/variety and the number of each, as well as your preferred hatch week).
Orders are filled first come, first serve. Sometimes we do have space for spur-of-the-minute orders, but we recommend ordering well in advance to be sure you get the chicks you want when you want them. Let us know the date you would like your chicks, and we will fit your order in as close to that date as possible. You will be notified of the expected hatch date and any alternate hatch dates. Contact to order (list breed/variety and the number of each, as well as your preferred hatch week).
Shipping
We ship anywhere in the continental United States (we do not ship to Alaska or Hawaii).
Standard Shipping Method:
Live chicks and juveniles and adult birds are shipped by U.S.P.S. Priority Mail Express. For chicks this generally costs $ 30-$ 50 depending on your location, and at least $ 75+ per juvenile or adult bird.
Alternate Shipping Methods:
Live chicks can be shipped via U.S.P.S. Priority Mail, which is less expensive than Priority Mail Express. Please contact for current rates. Because the U.S.P.S. does not guarantee that Priority Mail shipments will arrive within two days (whereas Priority Mail Express is guaranteed), we do not guarantee that chicks shipped via Priority Mail will arrive alive or undamaged. NOTE: In hot weather when shipping juveniles/adults by U.S.P.S. would be unwise, Andorra Hill Transport offers a climate-controlled transportation option. Please Contact or visit the above link to get scheduled routes and rates. Andorra Hill Transport is also generally more affordable than U.S.P.S. if you are ordering over six adult birds.
Info Required from Customer:
Please provide us with your full mailing address, email address, and phone number. Once we have calculated shipping costs to your area, we will provide you with the total for the order and payment information. Upon shipment, you will be provided with the U.S.P.S. tracking number and the expected arrival date of the birds (usually within 48 hours of when they were shipped). Notify your Post Office that you are expecting a shipment of poultry. The shipment will be held for pick up at your Post Office, who will call you when it arrives.
We ship anywhere in the continental United States (we do not ship to Alaska or Hawaii).
Standard Shipping Method:
Live chicks and juveniles and adult birds are shipped by U.S.P.S. Priority Mail Express. For chicks this generally costs $ 30-$ 50 depending on your location, and at least $ 75+ per juvenile or adult bird.
Alternate Shipping Methods:
Live chicks can be shipped via U.S.P.S. Priority Mail, which is less expensive than Priority Mail Express. Please contact for current rates. Because the U.S.P.S. does not guarantee that Priority Mail shipments will arrive within two days (whereas Priority Mail Express is guaranteed), we do not guarantee that chicks shipped via Priority Mail will arrive alive or undamaged. NOTE: In hot weather when shipping juveniles/adults by U.S.P.S. would be unwise, Andorra Hill Transport offers a climate-controlled transportation option. Please Contact or visit the above link to get scheduled routes and rates. Andorra Hill Transport is also generally more affordable than U.S.P.S. if you are ordering over six adult birds.
Info Required from Customer:
Please provide us with your full mailing address, email address, and phone number. Once we have calculated shipping costs to your area, we will provide you with the total for the order and payment information. Upon shipment, you will be provided with the U.S.P.S. tracking number and the expected arrival date of the birds (usually within 48 hours of when they were shipped). Notify your Post Office that you are expecting a shipment of poultry. The shipment will be held for pick up at your Post Office, who will call you when it arrives.
Pick Up at Farm
You can pick your birds up by scheduling a day/time. Please provide your name, phone number, and email address with your order. Chicks must be picked up within 36 hours of when you are notified that they are ready, and juveniles and adults must be picked up by the agreed-on date. The seller is not required to hold birds after the scheduled pick-up time has passed. We do not offer farm tours.
You can pick your birds up by scheduling a day/time. Please provide your name, phone number, and email address with your order. Chicks must be picked up within 36 hours of when you are notified that they are ready, and juveniles and adults must be picked up by the agreed-on date. The seller is not required to hold birds after the scheduled pick-up time has passed. We do not offer farm tours.
Guarantees
1. Chicks are graded for physical defects prior to shipment/sale. However, we are not responsible for issues that arise after shipment/sale.
2. Live birds shipped via U.S.P.S. Priority Mail Express are guaranteed to arrive alive and without permanent damage (See "Exception #1" below). Any deaths or permanent damages must be reported with photographic evidence (including dead/damaged birds and box with shipping labeling) within 24 hours of arrival to receive a refund. In the case of deaths/damages, please retain all shipping labels and materials until notified otherwise. Live birds shipped via U.S.P.S. Priority Mail are not guaranteed to arrive alive or undamaged.
3. Only the cost of those birds that died or were permanently damaged will be refunded. Refunds do not include any living birds in the shipment. Refunds for birds that arrived dead or permanently damaged will at no time exceed the original purchase price. Refunds DO NOT include the cost of U.S.P.S. shipping or other transportation--the cost of shipping and transportation is the buyer's risk. If the birds died due to shipment time that exceeded the U.S.P.S.'s two-day guarantee, a refund for the shipping cost can be collected from the Post Office. Photographic evidence, including labeling, must be provided within 24 hours of arrival to receive a refund. At No Time Will the Guarantee Exceed the Original Purchase Price.
4. After they leave our hands, we are not responsible for live birds picked up on our farm.
5. North, Blue, Rose Comb Black, and Sunset Star chicks are guaranteed to be 100% females. American Stars are guaranteed to be 90% females out of an order of ten or more female American Stars. Males must be reported with photographic evidence within 3 months of the pick up/arrival date. At no time will our guarantee exceed the original purchase price. Blue Laced Red Wyandotte and Rhode Island Red chicks are as-hatch straight run (mix of males and females). Blue Laced Red Wyandottes, American Stars, and Sunset Stars come in an as-hatch mix of color phases unless specified otherwise.
6. Beyond the above listed guarantees, there are no guarantees or warrantees on the birds.
At No Time Will the Guarantee Exceed the Original Purchase Price.
Exceptions to Above Guarantees:
1. I do not guarantee the live and undamaged arrival of poultry shipping to California. Please be aware that you are taking a risk shipping poultry (or eggs) to California, as the Californian postal system regularly destroys shipments I have sent there.
1. Chicks are graded for physical defects prior to shipment/sale. However, we are not responsible for issues that arise after shipment/sale.
2. Live birds shipped via U.S.P.S. Priority Mail Express are guaranteed to arrive alive and without permanent damage (See "Exception #1" below). Any deaths or permanent damages must be reported with photographic evidence (including dead/damaged birds and box with shipping labeling) within 24 hours of arrival to receive a refund. In the case of deaths/damages, please retain all shipping labels and materials until notified otherwise. Live birds shipped via U.S.P.S. Priority Mail are not guaranteed to arrive alive or undamaged.
3. Only the cost of those birds that died or were permanently damaged will be refunded. Refunds do not include any living birds in the shipment. Refunds for birds that arrived dead or permanently damaged will at no time exceed the original purchase price. Refunds DO NOT include the cost of U.S.P.S. shipping or other transportation--the cost of shipping and transportation is the buyer's risk. If the birds died due to shipment time that exceeded the U.S.P.S.'s two-day guarantee, a refund for the shipping cost can be collected from the Post Office. Photographic evidence, including labeling, must be provided within 24 hours of arrival to receive a refund. At No Time Will the Guarantee Exceed the Original Purchase Price.
4. After they leave our hands, we are not responsible for live birds picked up on our farm.
5. North, Blue, Rose Comb Black, and Sunset Star chicks are guaranteed to be 100% females. American Stars are guaranteed to be 90% females out of an order of ten or more female American Stars. Males must be reported with photographic evidence within 3 months of the pick up/arrival date. At no time will our guarantee exceed the original purchase price. Blue Laced Red Wyandotte and Rhode Island Red chicks are as-hatch straight run (mix of males and females). Blue Laced Red Wyandottes, American Stars, and Sunset Stars come in an as-hatch mix of color phases unless specified otherwise.
6. Beyond the above listed guarantees, there are no guarantees or warrantees on the birds.
At No Time Will the Guarantee Exceed the Original Purchase Price.
Exceptions to Above Guarantees:
1. I do not guarantee the live and undamaged arrival of poultry shipping to California. Please be aware that you are taking a risk shipping poultry (or eggs) to California, as the Californian postal system regularly destroys shipments I have sent there.
Hatching Eggs
Shipping
We ship anywhere in the continental United States (we do not ship to Alaska or Hawaii). We ship hatching eggs by U.S.P.S. Priority Mail (Priority Mail Express and other services available by special request) as long as the weather is not too hot or cold. "Hold for pick up" available by special request. Please send us your full mailing address with your order. Please contact for current shipping prices. The eggs are packaged in foam egg shippers. We can ship up to two dozen eggs per box. In colder weather we can include a heat pack in the box if you so choose to prevent the eggs from becoming too cold. Upon shipment, you will be provided with the U.S.P.S. tracking number and the expected delivery date
We ship anywhere in the continental United States (we do not ship to Alaska or Hawaii). We ship hatching eggs by U.S.P.S. Priority Mail (Priority Mail Express and other services available by special request) as long as the weather is not too hot or cold. "Hold for pick up" available by special request. Please send us your full mailing address with your order. Please contact for current shipping prices. The eggs are packaged in foam egg shippers. We can ship up to two dozen eggs per box. In colder weather we can include a heat pack in the box if you so choose to prevent the eggs from becoming too cold. Upon shipment, you will be provided with the U.S.P.S. tracking number and the expected delivery date
Pick Up at Farm
Hatching eggs are available by scheduled pick up. Please provide us with your name and phone number and/or email address. Eggs must be picked up on the date agreed upon. The seller is not required to save them after that date.
Hatching eggs are available by scheduled pick up. Please provide us with your name and phone number and/or email address. Eggs must be picked up on the date agreed upon. The seller is not required to save them after that date.
Guarantees
After the eggs leave our hands, we cannot guarantee safe arrival, fertility, or hatchability, or the vitality of any resulting chicks, because of the many variable factors the eggs and chicks may encounter during shipment, transportation, altitude and environment change, off-site incubation, and rearing. We do not guarantee that shipped eggs will arrive undamaged or viable, as we cannot control the postal service's handling during shipping. Buyer assumes all risk in buying hatching eggs and having them shipped.
After the eggs leave our hands, we cannot guarantee safe arrival, fertility, or hatchability, or the vitality of any resulting chicks, because of the many variable factors the eggs and chicks may encounter during shipment, transportation, altitude and environment change, off-site incubation, and rearing. We do not guarantee that shipped eggs will arrive undamaged or viable, as we cannot control the postal service's handling during shipping. Buyer assumes all risk in buying hatching eggs and having them shipped.
